Are Your Enrollment Conversations Too Pleasant?
One of Steve Chandler’s 18 Disciplines for enrolling coaching clients is to “sell the experience, not the concept.” Rather than abstractly describe what you do, actually do it so that the client’s decision is to “continue, not to start.”
Our enrollment conversations are likely the first substantial experience our potential clients have with [...]
As I wrote recently, conducting monthly business reviews comes with a downside – as the leader you must deal with what you learn about your business and your leadership team. (Actually it is only a downside if you view it as such – it really is an opportunity to learn the facts about your [...]
In one of my most popular posts (in terms of incoming search traffic), I described how to conduct high value monthly business reviews (MBRs). In my experience working with many companies, MBRs are the simplest and fastest way to improve clarity, accountability and performance. If you are not conducting MBRs now, I highly [...]
Executive leadership is all about communication. The effective executive must communicate strategically, clearly, and powerfully in order to lead. So in my coaching sessions with executive clients, we frequently work on the client’s upcoming opportunities to communicate – whether it is a speech to a large audience, a critical team meeting, or a high stakes [...]
Ask Ron: Do I Have a Sales Problem?
A business coach asks:
My practice is doing ok, but I don’t have enough ideal clients. I have a few clients who are great, although they aren’t paying me what I’m worth. I have several clients who are total energy drains and not worth it. Obviously I’ve been successfully in signing up these clients, so [...]
Over the past week, much attention in the political media has focused on Mitt Romney’s role at Bain Capital, a private equity firm. Opponents have characterized Bain and other private equity firms as “vultures.” Politics aside, why do vultures exist? And what are the lessons for leaders?
Vultures, while perhaps grotesque, serve a [...]
In my book, Aligned Action: The Key to CEO Effectiveness, I wrote about the importance of aligned action – of making sure that everyone in the company is working on the right things in the right way.
But I realize [...]
For most executives, January is the time of year when your people expect to hear from you. You may be speaking at a national sales meeting, a leadership conference, a strategic planning retreat, or even a virtual conference call to kick off the year. Whatever the venue, you are going to be front and center. [...]
How to Deal with a Delayed Client Engagement
A consultant asks “I have a new client who agreed to my proposal a few months ago, but we also agreed to delay the start of the work until the first of the year. Now I’m getting a bit nervous and I am also second-guessing the scope, timing, and fees of what I proposed. What [...]
How to Get Your Very First Client
One of the most dreaded questions that new coaches and consultants potentially face when just starting out is “How many clients do you have?”
What goes through your mind when you hear that? Fear. Doubt. Worry. Anxiety. Maybe they will think I’m not good if I have no clients. Maybe they will think that my [...]

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