Frustration and the Genesis of Netflix

On tax day, how fitting to write about life's second certainty besides taxes — death, of course.  Interesting profile in Newsweek of how one entrepreneur is trying to create a new business model for the funeral industry — and how the entrenched industry is resisting.  Two points of note …

How much cash do you have in your pocket right now?  Silly question, right?  Who carries cash anymore?  Isn't it much better to have your cash invested in higher-yielding opportunities?    But wait — if you needed more cash today or tomorrow — are you sure you could get it?   This reality is why the conventional wisdom…

Why do you hire anyone to provide a product or service to you? Why does anyone hire you? Presumably because the result for the customer is faster, cheaper, or better than the customer would get by doing it themselves. In my work with clients on creating a business plan, the issue is not that they…