Saying NO
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Saying NO

As a business coach, I found this article from the Wall Street Journal on saying “no” to be very interesting. Nearly everyone I know, including myself, friends, colleagues, and all of my clients, from the small business owner to the corporate CEO, faces this challenge on a regular basis. Saying no effectively is ultimately about being…

Why you don’t have Clarity. (Hint: Clarity has implications.)
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Why you don’t have Clarity. (Hint: Clarity has implications.)

Here are three snippets from the field over the past few weeks. These are from three different business leaders who are already very successful by most any standard. Yet notice what keeps them stuck: the perceived lack of clarity. Scene 1 Me: What do you want? Client: I don’t know. Me: Yes, you do. What do…

The Power of Customer Action/Reflection/Action
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The Power of Customer Action/Reflection/Action

I write and speak frequently about the distinction between busy vs. effective. Lots of people are busy. Few are truly effective. It is essential that you know the difference. Is the action you’re taking effective? When the marketplace is constantly changing, how do you know that the action you are taking as a company is…

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The Power of the Big “A” Agenda and the little “a” agenda

What’s the difference between a Big A Agenda and a little a agenda? How do you use both as a leader? If your leadership team is not working as effectively as you’d like, one place to look is the effectiveness of your meetings. And to have effective meetings, you need to have a good agenda….